At SUPERROOTS, your wellness journey is our priority. We’re committed to delivering authentic herbal products to your doorstep with care and transparency. Please review our shipping policy below for details on processing, charges, and delivery.
Order Processing
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All orders are processed within 1–2 business days after you receive your order confirmation email.
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Orders placed on weekends or public holidays are processed on the next working day.
Shipping Charges & Delivery
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We offer free shipping on all orders above ₹999.
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Standard delivery typically takes 3–7 business days, depending on your location.
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You will receive a tracking link via email as soon as your order is dispatched.
Where We Ship
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We currently deliver across all major cities and towns within India.
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International shipping is not available at this time.
Order Tracking
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Once your order is shipped, you will receive an email containing your tracking details.
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You can track your package anytime using the tracking link provided.
Commitment to Care
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All products are packed with care to help ensure freshness and quality upon arrival.
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We use eco-friendly, recyclable packaging for a more sustainable shopping experience.
Delays & Customer Support
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While we strive for timely deliveries, factors such as weather conditions or high order volumes may occasionally cause delays. We appreciate your patience and understanding.
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Please double-check your shipping address and contact details for accuracy to help avoid delivery issues.
Contact Us
If you have questions about your shipment, cancellation, or need assistance, please contact us at:
Email: support@thesuperoots.com
Our team is here to help you.